Freshworks named a Strong Performer in the Forrester Wave™: Enterprise Service Management, Q4 2021 Access Report

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Airwatch Integration

The Freshservice - Airwatch Integration will allow you to sync all managed devices (computers, mobile devices) from Airwatch to Freshservice Asset Management. You can also view real time info about the device from Airwatch within the Asset view page in Freshservice. 

17 people like this idea

This is absolutely wonderful!! What will it do about assets that are already assigned? Will we have assign them to users?

When is this this job scheduled to start?

Great to see. Hoping for a MobileIron integration as they are used just as heavily as an MDM compared to AirWatch.

Will this include AirWatch Express as well or just the fully-featured AirWatch?

Any update on this? This would be very useful

Do we have any updates on this? Is there any schedule. We would like to be a beta customer for this when it comes time.


@All - We are targeting the release of this feature by May. We are planning to enable beta mid April. Let me know if you are interested in beta in the comments below and I will reach out to you accordingly.

2 people like this

Yes please! :)

Hi Naganandhini,

We'd be interested in trailing the beta release.

We are very interested! 

We are interested in participating in the beta release.  Thank you. 

Hi Naganandhini,

We are interested as-well.

Please consider our FS account as a beta tester for Airwatch and Fresh Service integration.

Looking forward to date of release!

Yes Please, we are very much interested in this integration. Looking forward to it :) 

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