[Free webinar] 6 Ways to Return to Work with Ease using Freshservice Integrations | 10 AM PST - 9th July, 2020 Save your seat

Start a new topic

AND/OR expressions for Ticket Views

What I'd really like to see is AND/OR expressions for the ticket filters, much like they've added to analytics now. For example I'd like to see:

((Tickets assigned to me) AND (My Group)) OR ((Tickets Assigned to None) AND (My Group) OR ((Tickets Assigned to Group A) AND (None))

Something like that. The simplified view is nice but limits what I can filter...

3 people like this idea
Login or Signup to post a comment