Start a new topic

Allow ticket view builder to EXCLUDE tickets with a specific tag

The agents in our organization would like to be able to create views that exclude tickets with specific tags. Right now there is only the functionality to filter tickets that INCLUDE specific tags.


4 people like this idea

This has come up a couple of times for our agents, the ability to exclude things from views would be a great addition 


1 person likes this

Agreed. Prefixing with a "-" or "!" would be ideal

Login or Signup to post a comment
JS Bin