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Configuration String for Helpdesk URL

I'm using AirWatch as an MDM Solution to push down the Freshservice App to our users and I was curious to find the Helpdesk URL Configuration Strings/Information so I can pre-configure that so my users won't need to search/ask for it. 

I feel as if I just need to know the Configuration Key in the App for the Helpdesk URL so I can enter in its value. 


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Any update on this?


We have the same requirement. We use meraki, but which MDM solution we use, does not really matter. The point is that the Freshservice app (iOS & Android) needs a central configuration so that, for example, we can automatically pass the URL to any smartphone or tablet.

There is a standard fopr this ... google for "Managed App Config"
https://www.appconfig.org/ios/


Just small changes to your app, but a huge benefit for us.


Thanks in advance!


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