We are running FreshService in MSP mode, and it would be extremely helpful to have requester company in the ticket view pages.
There is plenty of unused space on that page for Company and possible additional fields that would be helpful for MSP teams working with multiple companies.
1 person likes this idea
V
Vishal Gupta
said
11 months ago
Hey Dave,
What company data would you like to see ?
D
Dave Linderman
said
11 months ago
For starters, company name would be extremely helpful.
Dave Linderman
We are running FreshService in MSP mode, and it would be extremely helpful to have requester company in the ticket view pages.
There is plenty of unused space on that page for Company and possible additional fields that would be helpful for MSP teams working with multiple companies.
1 person likes this idea