Migrating from Freshdesk into Freshservice : Freshservice

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Migrating from Freshdesk into Freshservice

Blair Logan

started a topic almost 3 years ago

Hi all,

We are a current user of freshdesk with a basic servicedesk setup for IT. We are wanting to migrate our current config and history across to freshservice.

Is anyone aware of how to do this?

Best Answer

Thushan Bakthesenan said almost 3 years ago

Hi Bliar,

We do have an inbuilt migration tool which would migrate the Tickets, Users, Solution articles from Freshdesk to Freshservice. Please do reach out to support@freshservice.com for further assistance and we would be happy to help you over and proceed with the migration process.

1 Comment

Thushan Bakthesenan

said almost 3 years ago

Answer

Hi Bliar,