Having a dark mode for agents would be extremely nice. Having to stare at a stark white screen all day kills my eyes, and I'm sure bothers other people. With other services adopting dark mode as an option, Freshservice should as well.

Dark Mode is essential these days. It's a must.have not a nice to have option.

Has there been any update on this?  We would love a dark theme operated via a toggle button as this would be invaluable for our agents and customer base.

I feel that they've put 100% of their developing resources towards the development of next Christmas' snowy theme, we have to understand that there are priorities, guys. Just get sunglasses.