[Free webinar] 7 Pre-requisites of Incident Management for the New Era of Remote Work | 10 AM PST - 18th June, 2020 Save your seat

55% of businesses do not find all of their service desk metrics useful or valuable

It is important that service desk staff find value in the metrics that are measured and understand what they are used for. We asked how to best measure performance and monitor service improvement.


This Freshservice & SDI report is packed full of industry insight and information to help your service desk become more brilliant.


Get a free access to the report here

Login or Signup to post a comment