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Change Sort Order of Saved Views

We currently have 12 different views that we use for our agents to be able to easily see their tickets or groupings of certain tickets.


If a new View is created, it's displayed at the top of the View list. We like to keep our Views organized so they're easy to find for our agents. However, if a new View is created that should be positioned in a certain place, I have to delete a bunch of Views and then add them again them just to get the newly created View in the position I want.


As you can guess, this is far from ideal.


Having the ability to sort and rearrange custom Views would help alleviate this issue.


1 person likes this idea

I can't agree more with this request!!!

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