Would find it really beneficial to have the huddle collaboration feature added to problems and changes, this would help us move towards an entirely digitised CAB.
Also beneficial for problem management too.
I know that both sections have a notes section but it's not really front and centre and folks sometimes miss them.
Craig Marriott
said
over 1 year ago
Just bumping this as identified this could potentially capture all the problem analysis discussion within the problem ticket if added to that area..
Craig Marriott
Hi Folks,
Would find it really beneficial to have the huddle collaboration feature added to problems and changes, this would help us move towards an entirely digitised CAB.
Also beneficial for problem management too.
I know that both sections have a notes section but it's not really front and centre and folks sometimes miss them.