Freshservice is the fastest-growing ITSM vendor - Gartner 2020 Magic Quadrant. Learn More

Start a new topic

Remove Software Associated with an Asset

Can we please have the option to remove any/all software associated with a specific asset pending the next time the discovery agent syncs? This is as we often re-image PCs or mark them for re-imaging meaning that managed software is no longer installed in use and shouldn't count towards the software licenses used. We cannot simply remove the hardware asset itself as we then run the risk of losing track of the device.


6 people like this idea

Why cant we delete software altogether. I would like the ability to delete software items in the software list.


1 person likes this

Yes, the same question, please help us. 



1 person likes this

Have the same problem.


1 person likes this

Folks, deleting software is in development. Merging the topic with the post on the roadmap forums: https://support.freshservice.com/support/discussions/topics/50000000294