To be able to assign asset IP ranges to locations would be extremely beneficial.
Otherwise, with the location field being manual, the tracking aspect of the inventory is almost useless. If a user has a laptop assigned to a particular location, but then moves around office to office, the detail is inaccurate.
I have seen this done well in Lansweeper, but would be really good if we could automatically track assets with Freshservice.
I created an asset automation that should be able to do this.
basically it's quite long (i have 79 sites) and says:
when an asset it created or updated
- if the ip address starts with 192.168.XXX set location to site1
- if the ip address starts with 192.168.YYY set location to site2
The rule hasn't fired yet and i'm seeing if there is a way to clear the assets so i can "rediscover" them with the probe.
I would like this as well. Right now I have to use the API to extract all assets, and then update programmatically update locations that changed. That's a pain when we add new locations and/or subnets.