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End User Guides

Anyone know where I can find end user guides that I can customize and use in the faq/solution section of our help desk?

How to create a ticket via email or the portal
How to track tickets
How to create service catalog requests (found this one)
How to track service catalog requests
Etc...?

 


Best Answer

Hey Michael,


I've attached a comprehensive user guide for the IT Admin and Enduser here. It is available in Solutions too. 


Hope it helps!



pdf
pdf
pdf
Answer

Hey Michael,


I've attached a comprehensive user guide for the IT Admin and Enduser here. It is available in Solutions too. 


Hope it helps!



pdf
pdf
pdf
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