Anyone know where I can find end user guides that I can customize and use in the faq/solution section of our help desk?
How to create a ticket via email or the portal How to track tickets How to create service catalog requests (found this one) How to track service catalog requests Etc...?
Best Answer
T
Thushan Bakthesenan
said
about 3 years ago
Hey Michael,
I've attached a comprehensive user guide for the IT Admin and Enduser here. It is available in Solutions too.
Rick Lyons
How to create a ticket via email or the portal
How to track tickets
How to create service catalog requests (found this one)
How to track service catalog requests
Etc...?
Hey Michael,
I've attached a comprehensive user guide for the IT Admin and Enduser here. It is available in Solutions too.
Hope it helps!
Thushan Bakthesenan
Hey Michael,
I've attached a comprehensive user guide for the IT Admin and Enduser here. It is available in Solutions too.
Hope it helps!
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