[FREE WEBINAR] 3 Ways ESM in Freshservice helps in Returning to Work | 10 AM PST | 11 AM AEST | 11 AM CEST - 10th Sept SAVE YOUR SEAT

Start a new topic

From and To date and time placeholders in Rental Service Catalog requests

It would be extremely useful in terms of identifying when rental requests are going to be happening to be able to use placeholders in the Subject field that at least reference the start date and time.  Alternatively, some automatically created Task for the start date.  As it stands, it is very hard to identify a specific request if a user has a number of different requests in for multiple dates without opening each individual ticket.

Login or Signup to post a comment