From and To date and time placeholders in Rental Service Catalog requests
C
Craig Payne
started a topic
over 1 year ago
It would be extremely useful in terms of identifying when rental requests are going to be happening to be able to use placeholders in the Subject field that at least reference the start date and time. Alternatively, some automatically created Task for the start date. As it stands, it is very hard to identify a specific request if a user has a number of different requests in for multiple dates without opening each individual ticket.
Craig Payne
It would be extremely useful in terms of identifying when rental requests are going to be happening to be able to use placeholders in the Subject field that at least reference the start date and time. Alternatively, some automatically created Task for the start date. As it stands, it is very hard to identify a specific request if a user has a number of different requests in for multiple dates without opening each individual ticket.