Add Ticket Categories as an item to edit from the Admin panel and allow the setup of category specific fields depending on selection.
Hey Dan, I think what you're asking for already exists, although it is not intuitive.
If you go to Admin>General Settings>Form Fields and on the right side click the terrible icon for manage category (should be a gear or something) you can edit the category lists. You control nesting with indentation (it's super advanced!)
Yes I have done this, but it is very limiting. We used to have more subcategories, so like a level 4 or 5 as needed. We also need to make category dependent fields. Is that possible?