Please oh please add this!
Please this would be very helpful. After working on hundreds of tickets, getting alerted by the System that a ticket is closed is redundant and annoying especially on the App. If there's no way to turn this notification off in the portal, please add a way to filter it.
Craig Marriott
Hi Folks,
Would it be possible to add an option to no be notified when a ticket status changes from resolved to closed, please?
I'm finding that this populates a lot of unwanted noise in the notification tool and would personally gain more benefit from it without being alerted to closures
3 people like this idea