Would it be possible to add an option to no be notified when a ticket status changes from resolved to closed, please?
I'm finding that this populates a lot of unwanted noise in the notification tool and would personally gain more benefit from it without being alerted to closures
Please oh please add this!
Please this would be very helpful. After working on hundreds of tickets, getting alerted by the System that a ticket is closed is redundant and annoying especially on the App. If there's no way to turn this notification off in the portal, please add a way to filter it.