Option to not be notified of ticket closure in notification centre
Craig Marriott
started a topic
3 months ago
Hi Folks,
Would it be possible to add an option to no be notified when a ticket status changes from resolved to closed, please?
I'm finding that this populates a lot of unwanted noise in the notification tool and would personally gain more benefit from it without being alerted to closures
Craig Marriott
Hi Folks,
Would it be possible to add an option to no be notified when a ticket status changes from resolved to closed, please?
I'm finding that this populates a lot of unwanted noise in the notification tool and would personally gain more benefit from it without being alerted to closures
2 people like this idea