filter v1 x Search V2 MINT : freshservice

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filter v1 x Search V2 MINT

Willian Barbosa da Silva

started a topic 4 months ago

Hi for all....

I am having problems using the search in v2 ... mainly in custom fields ... for example, I used the ticked_fields api to get the list of fields ... ok ... now the name of my field that I want to filter is os_apigts ... then the curl command would look like:

curl -v -u moser@softdata.com.br:pass -H "Content-Type: application/json" -X GET 
'https://softdatabr.freshdesk.com/api/v2/search/tickets?query="os_apigts:10586"'

But it does not work ... what am I doing wrong?

Satwik Hebbar

said 3 months ago

Hello Willian,

Sorry for the delay in getting back to you. May I request you to post this in the Freshdesk API forum, where you are likely to get a positive response for this question? The Freshdesk App Developers forum is primarily for App Development questions.

Thanks.

Willian Barbosa da Silva

said 3 months ago

Ok...