Release notes - 05th June 2018

Marketplace


Enhancements

  • Agents now have the option to remove the quoted text while replying to a ticket so that they can send a clean reply to the requester if needed.

Bug Fixes:

  • Fixed an issue with the feedback widget where agents could not open the screenshots sent through the feedback widget as the files did not have the correct extension.

  • Fixed an issue where an Agent who has been downgraded from Admin to Regular Agent with no Admin privileges continued to receive admin notifications.

Hi


Would be great but i only see the 3 ... when i reply dont see the x to delete.

Fixed an issue with the feedback widget where agents could not open the screenshots sent through the feedback widget as the files did not have the correct extension.

Surprised to read this - this is not working to us, we cannot add printscreens via the widget only attachments. A seperate ticket has been launched to address this.

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