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Filter by checkbox fields

We've added a few custom checkboxes to Tickets, for example "Requires onsite access".

The Ticket filter allows filtering by custom fields - except checkbox-type fields.

In order to filter by this value, we're considering changing the field to a drop-down, but using it is less convenient, and we'll lose all previous data we recorded in the checkboxes.

Please add functionality to allow checkbox fields to be filter criteria.

7 people like this idea

This would be a great feature. Has this been explored since this was posted?


Same question here. Will this be studied ?

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