Freshworks named a Strong Performer in the Forrester Wave™: Enterprise Service Management, Q4 2021 Access Report

Release notes - 15th May 2018


  • App developers can now conditionally hide/show change fields to have dynamic change properties.

  • Introduced interface APIs to hide/disable/show the default ticket properties - Group & Category.

Bug Fixes:

  • Fixed an issue in the associate asset APIs for Tickets where only assets of hardware and its child types could be associated to tickets

  • Fixed an issue in contracts where users got a 500 error when viewing contracts updated through API

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