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we would like the option to make tags required, we used tags heavily to help identify issues. we have some techs who regularly forget to add the tags.. is there a way or could it be added an option to make tags required before closing the ticket
any update on this?
bump
George Welsted
we would like the option to make tags required, we used tags heavily to help identify issues. we have some techs who regularly forget to add the tags.. is there a way or could it be added an option to make tags required before closing the ticket