Forrester's Total Economic Impact of Freshservice on IT Service Management Download Report

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Watch / Discuss on Changes

I love the functionality to Watch and Discuss on Tickets - find it useful where workload in FreshService is "of interest" to me, but, not directly responsible or accountable to me.

I would love to see similar functionality in Changes (and anywhere else in FreshService it's missing actually) - is this planned for the future?

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