Freshworks named the only Challenger in 2021 Gartner® Magic Quadrant™ for ITSM tools. Access Report

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Open Mmultiple tickets in a single tab

In our previous ITSM tool we found it useful that we could have open multiple tickets in 'tabs' within a single view.  It was useful for flipping backward and forwards between tickets without haviung to open mutiple browsers.  Is this something that could be a feature improvement anytiome soon in Freshservice?

3 people like this idea

Something Zendesk did really well that my agents really really miss :(

1 person likes this

Let's get a bump on this idea. We would like the ability to view multiple tickets in a single browser "Tab" as it makes it easier to switch back and forth. Example from our previous system:


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