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Hi,
Aware that its currently in beta still but will the API v2.0 be getting the 'Filter Tickets' functionality soon thats available for FreshDesk?
(https://developer.freshdesk.com/api/#filter_tickets)
Theres some nice improvements in v2.0 but as you can't use custom views to pre-filter tickets as you could in v1.0 I'll have to pull vast amounts of data to get what I need.
Thanks
Steve
Steve.kirk
Hi,
Aware that its currently in beta still but will the API v2.0 be getting the 'Filter Tickets' functionality soon thats available for FreshDesk?
(https://developer.freshdesk.com/api/#filter_tickets)
Theres some nice improvements in v2.0 but as you can't use custom views to pre-filter tickets as you could in v1.0 I'll have to pull vast amounts of data to get what I need.
Thanks
Steve
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