Introduced new option in the user profile menu to easily navigate to the requester portal
Search for Departments and Agents in the global search.
Filter the search results based on ticket properties
Increase in search relevance
Search with a specific module right from the global search. Read more about how search works here.
App.activated event will now be triggered based on the app location. More info here
Support to build new custom apps using freshplug has been deprecated. Existing freshplugs will continue to work
Fixed an issue in asset search API where the search didn’t work if the search term contains a dot(.)
Fixed an issue for Google authenticated users who received irrelevant password policy check
Fixed SAML vulnerability identified here
Fixed an issue in integrations where installing Office 365 app failed