Announcements appear in incident KB recommendations
T
Travis Tolhurst
started a topic
almost 3 years ago
When a requestor goes to submit an incident, it would be great if any active announcements containing the search keywords would appear in the recommended KB article box on the page.
Travis Tolhurst
When a requestor goes to submit an incident, it would be great if any active announcements containing the search keywords would appear in the recommended KB article box on the page.