We would like to have the option to create project templates. We follow a very structured process for our projects (It gets vetted by the testers first, then gets sent to a manager for review, etc).
Similar to how there is an option for Ticket templates, we would like the option for project templates, or for the ability to duplicate a project. The idea would be to create a project and have all of the tasks templated, with an option to template the assigned agent or leave it open. It would save a lot of time in building out the tasks and project framework.
Thank you for reading!