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In Progress

Coming Soon : Analytics

With Analytics in Freshservice, 

  • Users can pin reports to a dashboard to effectively monitor their service desk performance
  • Rich visualisations with interactive drill-downs
  • Reporting across all modules (tickets, tasks, problems, changes, release, groups, users, departments)

24 people like this idea

We'd also like to be in the Beta!

1 person likes this

Will this be available on all plans?

Will it provide further flexibility in the reporting or is it more about presentation of the data already generated in the existing report structure?

Also interested in urgently joining any beta program

Give us the beta !!! PLEASE !!!


Interested in this feature as well.  Any update on the release?

Any update on this one? 

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