The Export Agents and Import Agents features are now available! For more information:
Export Agents: https://support.freshservice.com/support/solutions/articles/232301-exporting-agent-information
Import Agents: https://support.freshservice.com/support/solutions/articles/232445-importing-agent-information
Mithun Mohandas
Freshservice already supports CSV import and export of requester information. We're currently building similar import and export capabilities for agent information as well!
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