It will be great if we could have differents views :
- Gantt view (for tasks and projects portfolio)
- Kanban board view
- Calendar view
I just spent a couple hours and was able to setup everything we needed for basic kanban with the zapier integrations between freshservice and kanbanize.com (what we use). It also supports Trello.
This might force us to change some of our kanban boards around but that's not a terrible thing.
In the future it would be really nice to have a single pain of glass for visualizing ticketing and project work.