We are adding more capabilities to the Freshservice Marketplace App Development Platform.
Here's whats planned:
Please find below the updates with respect to the above items -
1. oAuth 2 protocol support to authorize an app to access resources from third-party applications [Completed]
2. Installation Parameters to get input from users while installing the apps [Completed]
3. Data Storage support for apps [Completed]
4. Support for Serverless apps [In progress]
5. Introduced New Tickets page as app location and additional APIs for Ticket Detail Page [Completed]
You can find the release notes here.