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Marketplace - OAuth, Data Storage, Serverless apps and more

We are adding more capabilities to the Freshservice Marketplace App Development Platform. 

Here's whats planned:

  • OAuth 2 protocol support to authorize an app to access resources from third-party applications
  • Installation Parameters to get input from users while installing the apps
  • Data Storage support for apps
  • Support for Serverless apps 

Along with these updates, we will introduce new App locations and Additional APIs for the Ticket Detail page. 
More info on marketplace APIs and SDK can be found at https://developers.freshservice.com/


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Please find below the updates with respect to the above items - 



1. oAuth 2 protocol support to authorize an app to access resources from third-party applications [Completed]


2. Installation Parameters to get input from users while installing the apps [Completed]


3. Data Storage support for apps [Completed]


4. Support for Serverless apps  [In progress]


5. Introduced New Tickets page as app location and additional APIs for Ticket Detail Page [Completed]

    You can find the release notes here.