A quick search on the forums shows requests for a being able to see a roadmap that go back years and yet still nothing has been published. So I thought I would waste some time and ask yet again. Can we get a public roadmap for upcoming features? It would be great for your customers to see what's on the horizon, something to look forward to and follow up on. It would also be a great way to hold Freshservice accountable to your customers to ensure that you're delivering on what you committed to.
Would love to see this published finally, at the very least I would be entertained to hear why it's so hard to do.