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Change Private Note to Public and vise versa

Sometimes a note is either intentionally or accidentally added as a private note. If we change our minds and want it to be public the only option is to copy text, delete it and re-create it. Would be much easier to just be able to toggle it.

12 people like this idea

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Yes, agreed.

Can we please add this as option? We do import alot of e-mails into tickets, but we cannot make this private after adding it to the ticket.

Just a simple toggle to hide this would we better.

Yes, agreed.

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