Enhanced audit log tracking of CMDB CI changes : Freshservice

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Enhanced audit log tracking of CMDB CI changes

Jeremy Hartmann

started a topic almost 4 years ago

The CMDB is missing critical changes that occur to CI's. A basic example would be asset state changes.

I cannot see when my staff changes an asset state and who changed the state. Every change made to any field of a CI should be tracked with entries including the previous value and the new value.

mohana.sidhaarth

said almost 4 years ago

Hi Jeremy, I'll merge this topic with another discussion on the same subject so that we can track all the conversations in one place.

https://support.freshservice.com/support/discussions/topics/316694