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Project Management

Has anyone utilized the Freshservice Project Management module? Feedback? Thoughts? Would love to hear your input.


We just started using it.

It is very simple at the moment. Only very basic things like Project name and 3 levels of task/subtask whithin the project. But no export of data and no tags and no Gantt view.

There seems to be no way to track time against the project tasks or the project as a whole. So far I like the structure but this oversight limits its usefulness. Even if it could autogenerate a ticket for each task that would at least help me track time, but I'm not interested in doing double entry (create task, then go create ticket, then associate them). Project tasks need their own time tracking.

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