Version 2 of the API brings several new features as well as changes to the previous APIs. You could refer here for more details.
What's new in version 2?
Higher rate limits as a result of significant performance enhancements
Improved error handling - errors will return appropriate HTTP status codes and an error body
New APIs that enable you to reply to a ticket and enhancements to existing APIs that enable you to update a ticket's description, update a ticket's notes, and retrieve a list of tickets that have been recently modified
Only JSON is supported in V2
Only SSL calls (HTTPS) will be allowed
Works only via Freshservice domains and not via custom CNAMEs
Support for page sizes up to 100 has been added
Change & Task calendar - A new option 'All' is included in drop down options of Change calendar and Task calendar for groups. You could easily view tasks and changes scheduled for all respective groups in the selected time frame.
Padma Sankar
Enhancements
What's new in version 2?
Change & Task calendar - A new option 'All' is included in drop down options of Change calendar and Task calendar for groups. You could easily view tasks and changes scheduled for all respective groups in the selected time frame.
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