In app I'm using domHelper.ticket.openReply(*some text with <br> breaklines*), and it works perfectly in local testing mode. But when I tried to upload app as Custom, all breaklines just disappeared. And I don't really understand mechanism of that.
Thanks for your help
Micheal, we have not been able to reproduce the issue that you reported. Could you please share the app with us, to help us debug this further? Thanks for your help.
We are looking into this, will give you a update soon