[Free webinar] 6 Ways to Return to Work with Ease using Freshservice Integrations | 10 AM PST - 9th July, 2020 Save your seat

Start a new topic

Service Catalog: Request Confirmation Page

It would be amazing if we could configure a confirmation page that displays a user's request BEFORE being submitted. The flow is better described in the list below:

  1. User completes a Service Request form
  2. At the end of the form there is a 'Continue' button (replaces the existing, "Place Request" button)
  3. When the user clicks 'Continue' they are presented with a Request Summary/Confirmation page which would allow them to edit their request before making the actual submission

Is this possible already or has anyone found a workaround?

1 person likes this idea

This would help prevent messups. 

Login or Signup to post a comment