Freshservice mobile app upgrade for android users
The Freshservice app is revolutionizing the mobile service desk industry, and the app has now been upgraded to make your life much easier than before.
Manage Group Memberships for Agents
The View Agent page now provides the ability to view the groups that an agent is a member of.
The Create Agent and Edit Agent pages now provide the ability to:
Who is this feature available to?
Kudos on the app update guys. Lots of stuff to like about it from my first impression. :)
The new update is awesome. Its basically an entirely new app. Its fast, intuitive and powerful. Great job guys!
Can someone tell me where is the "to do list". I can't seem to find it anywhere? I would love to see everything assigned to me in one place and even better be able to see everything assigned to each person on my team individually to help manage their work.
Thanks Ryan. I am using an iPad and it is not there.
Hopefully this shows changes/problems/releases as well as it says it does. The dashboard really does need some attention and the ability to customize our own metrics and a "to do list" per person with an option for admins to view other member "to do lists" for management purposes.