Merge associated CIs and Approvals when merging tickets : Freshservice

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Merge associated CIs and Approvals when merging tickets

Joseph Saxton

started a topic over 3 years ago

Please provide functionality to also merge CI's and approvals when merging tickets. As well as an event within activities.

Mohana Sidhaarth

said over 3 years ago

Thanks for bringing it up, Joseph. We have this on our backlog. I am editing the topic title so that others with the requirement can also add their inputs. Will help us prioritise the requirement if we have more user inputs.