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Limit announcement visibility to specific agent groups

We would like to see the ability to restrict visibility to certain internal announcement to certain agent groups. I see the ability to restrict visibility for requester groups, but it's currently all or nothing for agent groups. 


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2 people like this idea

This would help a lot for sure...

This would be really helpful - something Zendesk has with their Guide functionality, it's a shame that it's not present in Freshservice too. 

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