Forrester's Total Economic Impact of Freshservice on IT Service Management Download Report

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Reports on solutions

It would be very useful if we would be able to pull a report to see which agent made which solutions (between period X and Y).

In our weekly meeting we each have to talk about our made solutions. Now we have to keep a list in Excel. Would be much easier if we were able to pull a list out of Freshservice.

here you can find a example of the info we keep:


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