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Ticket section layout

Does anyone else dislike the way the ticketing module is laid out? Why can't it be more like the Assets module vs. looking like an email preview?  Is there a way to change this that I am unaware of (fingers crossed)?

LOVE to have...

- ticket data broken out into columns, headers being the ticket field name

- sort and filter tickets quickly like an Excel spreadsheet

- add/remove data columns for viewing ticket information (ability to customize)

- allow me to choose my default view

- ability to edit/delete views


 


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