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asset field in new ticket form

How can i hide asset field from the incident form? I don't want my customers to see this. Any help?

Best Answer

Hi Sameer, 


Navigate to Admin -> Field Templates, select the Description field and uncheck the Allow requestors to attach asset.

Hope this helps. 


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Answer

Hi Sameer, 


Navigate to Admin -> Field Templates, select the Description field and uncheck the Allow requestors to attach asset.

Hope this helps. 


image


Thanks bro. 

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