Start a new topic

When will Freshservice support DKIM for outgoing email?

I see that Freshdesk supports this already, but with Freshservice we are stuck having to subscribe to the Estate plan so that we can use own own mail servers to deliver email in order for messages to be delivered to Office 365 recipients reliably. Please add DKIM option to Freshservice as well. Thanks Dana

16 people like this idea

E-Mail Features are still really poor. SMIME, DKIM.... should be supported in Year 2018

Lack of DKIM unacceptable.  We are shopping for a new solution.

Freshservice supports DKIM -- You will need to create a ticket with support and they will set it up and provide you with the DNS entries that need to be created.  


USA & Canada+1 866 832-3090

UK+44 800 808-5790

Australia+61 894 687-228

Login or Signup to post a comment
JS Bin