+1 (866) 832-3090
+91 (44) 6667 8040
+44 (800) 808 5790
+61 2 8188 4692
Hi ,
Does Freshdesk provide any API endpoint to fetch the email of the requester if i have the requester ids or name or ticket ids etc.
Thanks
Rahul
Yes Rahul,
Refer this link https://developers.freshdesk.com/api/#view_a_ticket
If you have the contact ID you can directly call the contacts AI - https://developers.freshdesk.com/api/#view_contact. If you have the ticket ID, you will have to call the ticket API first and retrieve the requester ID from there.
Rahul Khanna
Hi ,
Does Freshdesk provide any API endpoint to fetch the email of the requester if i have the requester ids or name or ticket ids etc.
Thanks
Rahul