[FREE WEBINAR] 3 Ways ESM in Freshservice helps in Returning to Work | 10 AM PST | 11 AM AEST | 11 AM CEST - 10th Sept SAVE YOUR SEAT

Start a new topic

CC Additional Employees from Service Request

Good afternoon FS,


Could we get a CC field for the Service Request items? We have one for Incident Tickets, but having one for service requests would be very helpful. 


4 people like this idea

Yes agree this would be very helpful.


1 person likes this
Login or Signup to post a comment