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Mobile & Email Notifications...

We are currently trialing Freshservice to use in our office. I am just wondering if on the free version, you are not able to get mobile notifications when new ticket is created.. I have all the settings set to give notifications, yet none are ever received.. Same goes for email notifications!

Any enlightenment, assistance is greatly appreciated..

Hi Enathe

I am sorry for the bad experience. 

Could you please help me with your Freshservice URL and the email id for the which the notifications are not being received?



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