6 Automation Capabilities to Modernise your Service DeskRegister now

Start a new topic
Discussions Freshservice Tips and Tricks
Answered

Best practice agent or probe scan

Hi Guys,


whats the best practive install the agent on all our devices or use the scan probe.

how much data does it use ?


Kind Regards,


David

Best Answer

Hi David,


If you are a windows shop, then I would recommend Agent Deployment.  You can push agent via GPO

https://support.freshservice.com/support/solutions/articles/199849-installing-discovery-agent-win-in-a-domain-using-gpo-


Probe scan be used for network devices.


As far as I know, bandwidth consumption is very minimal. I dont have any stats around it but we havent received any complaints around it.


Regards,

Ramesh

Answer

Hi David,


If you are a windows shop, then I would recommend Agent Deployment.  You can push agent via GPO

https://support.freshservice.com/support/solutions/articles/199849-installing-discovery-agent-win-in-a-domain-using-gpo-


Probe scan be used for network devices.


As far as I know, bandwidth consumption is very minimal. I dont have any stats around it but we havent received any complaints around it.


Regards,

Ramesh

Login or Signup to post a comment