Freshservice is the fastest-growing ITSM vendor - Gartner 2020 Magic Quadrant. Learn More

Start a new topic

CCs, child tickets and parent ticket portal url placeholder

For use in the customer portal. I have the msp version, and I would very much like to show our customers all people CC'd on the ticket without pressing "Add people". Would also like to show customers linked tickets that they have permission to see.


2 people like this idea
Login or Signup to post a comment